Manage calls efficiently with voice calling API

Increase programmability for better performance

What is a Calling API?

Calling APIs is the development of clients’ applications submitting a request to an API, and the following API returns the requested information from the dedicated server or program, providing the data back to the user. Various APIs are available in the telecom industry such as phone call API, voice call API, android API calls, and more.

For example, if an app uses voice call API to call a targeted user, a user can utilize the API call to use the voice call feature.

Advantages of Fonada’s Calling API

Customize

We treat each client differently as to provide personalized service. Fonada’s android calling API can be diversified with greetings, premium services for long time consumers within an app or website.

Integrate

Add phone call API to make easy customer interaction from everywhere – website, mobile app or any other platform.

Synchronize

Fonada’s calling API allows you to forward call information, call data for CRM, and a platform for smooth transfers.

How to integrate API to your website? 

Locate the URI of the server

The first thing is to find out the Uniform Resource Identifier (URI) of the server whose data a user requested. This is the same as the home address, and without it, a user can’t initiate the process. To call android API calls or phone call API, URI is needed, and it helps to locate the receiver address.

HTTP Integration 

After the first step, include the following basic request verbs:

01 GET - Returns a resource to the user.

02 POST - This command creates a new object

03 PUT – It edits the existing resource

04 DELETE – This terminates the specified object

Access Token or API Key Inclusion

It serves as a unique identifier to authenticate calls via an API. It used to accept or deny requests based on the client’s permission. This helps the user verify each request and record it for insights and other purposes.

Better Response

When the user initiates a request by a calling API, the receiver’s server replies accordingly to grant access to the targeted endpoint. This initiates better response within the server.

How does a calling API work?

Using a Voice Call API enables developers to build call logic that extends to users on any device, over any network, anywhere in the world. It also allows developers to add full VoIP functionality to apps to make and receive calls over the internet alone, without interfacing with the PSTN.

Voice APIs are also highly configurable, easily consumable, scalable, and incredibly cost-effective.

In a nutshell, a voice API enables an application to programmatically make, receive and manage calls without interfacing directly with the PSTN. You can also use a voice API to route voice calls globally to phones, browsers, SIP domains, and mobile applications.

What is voice calling API?

Voice calling APIs are the tools that software developers and engineers integrate into various internet applications to allow making and receiving voice calls. They connect to the Public Switched Telephone Network (PSTN) with an internet-based application. Therefore, calls can be made and received from the application to a PSTN and vice versa.

Since the Voice calling API executes the telephony functionalities, the software developer can design an engaging customer experience. IDC estimates that 30% of the businesses will have integrated communications through an embedded API in the near future.

Other advantages of API voice call include; high scalability, highly configurable, and incredibly cost-effective. Voice calling APIs also enable routing calls globally to browsers, mobile applications, SIP domains, and phones.