Promotional Sms Service | Promotional Sms Service Provider | Promotional Sms - Foanda

Update your customers via promotional SMS service

Send promotional offers, product updates, discounted offers, and more to boost customer experience.

 

What is a promotional text message, and how to create a promotional bulk SMS campaign?

Simply put, a promotional sms service is a message sent by a business to its existing customers or new prospects, informing and updating them about discounts, promotions, and offers. We help enterprises deliver essential messages to go along with marketing and advertisement methods for increased sales and customer engagement.

 

To create a promotional SMS campaign, we follow these guidelines to uplift your marketing efforts:

·         Distinguished Promotion: Personalize your promotional bulk sms service campaign with user-requested inputs.

·         Sound Professional: Make your campaign as professional and precise as possible for better customer interaction.

·         Include call-to-action: With a quick brief message, include a call-to-action at the end or in between the message for increased visits.

 

Advantages of a promotional SMS campaign

Customized Messages

Create personalized promotions as per the targeted audience of your campaign. We offer versatile solutions for every industry.

Outbound Calls

Connect with your clients through automatic outbound calls to relay exclusive offers, customer support, and transactional messages.

Cost efficiency

Send promotional bulk SMS to a large customer base at low costs than traditional text-based services in a few minutes.

Instant delivery and high open rate

With a promotional SMS service, you can deliver messages instantly to the customer base. SMS promotions have a higher open rate due to their enhanced reachability than emails.

Features of Fonda’s Promotional SMS service

Promotional API

Integrate our SMS API into your website or mobile application to enable the seamless functioning of automated messages.

Real-time delivery report

Get instant notification of the status of sent messages in real-time.

Trackable SMS

An SMS promotion company, like us, can track and monitor the impact of the total SMS sent and received by you.

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calling apis | api calling in android | Call Center Solutions | Foanda

Manage calls efficiently with voice calling API

Increase programmability for better performance

What is a Calling API?

Calling APIs is the development of clients’ applications submitting a request to an API, and the following API returns the requested information from the dedicated server or program, providing the data back to the user. Various APIs are available in the telecom industry such as phone call API, voice call API, android API calls, and more.

For example, if an app uses voice call API to call a targeted user, a user can utilize the API call to use the voice call feature.

Advantages of Fonada’s Calling API

Customize

We treat each client differently as to provide personalized service. Fonada’s android calling API can be diversified with greetings, premium services for long time consumers within an app or website.

Integrate

Add phone call API to make easy customer interaction from everywhere – website, mobile app or any other platform.

Synchronize

Fonada’s calling API allows you to forward call information, call data for CRM, and a platform for smooth transfers.

What is Cloud Calling?

The rising demand for cloud telephony drives businesses to use VoIP networks, replacing traditional PTSN. It serves as a flexible system that paves the way for effective business communication, such as voice analysis through AI, customizable IVR solutions and more.

Call Center Solutions switches from the conventional PBX telephone system to cloud environment to reduce the expense of an office.

How to integrate API to your website? 

Locate the URI of the server

The first thing is to find out the Uniform Resource Identifier (URI) of the server whose data a user requested. This is the same as the home address, and without it, a user can’t initiate the process. To call android API calls or phone call API, URI is needed and it helps to locate the receiver address.

HTTP Integration 

After the first step, include the following basic request verbs:

01 GET - Returns a resource to the user.

02 POST - This command creates a new object

03 PUT – It edits the existing resource

04 DELETE – This terminates the specified object

Access Token or API Key Inclusion

It serves as a unique identifier to authenticate calls via an API. It used to accept or deny requests based on the client’s permission. This helps the user verify each request and record it for insights and other purposes.

Better Response

When the user initiates a request by a calling API, the receiver’s server replies accordingly to grant access to the targeted endpoint. This initiates better response within the server.

How does a calling API work?

Using a Voice Call API enables developers to build call logic that extends to users on any device, over any network, anywhere in the world. It also allows developers to add full VoIP functionality to apps to make and receive calls over the internet alone, without interfacing with the PSTN.

Voice APIs are also highly configurable, easily consumable, scalable, and incredibly cost-effective.

In a nutshell, a voice API enables an application to programmatically make, receive and manage calls without interfacing directly with the PSTN. You can also use a voice API to route voice calls globally to phones, browsers, SIP domains, and mobile applications.

What is voice calling API?

Voice calling APIs are the tools that software developers and engineers integrate into various internet applications to allow making and receiving voice calls. They connect to the Public Switched Telephone Network (PSTN) with an internet-based application. Therefore, calls can be made and received from the application to a PSTN and vice versa.

Since the Voice calling API executes the telephony functionalities, the software developer can design an engaging customer experience. IDC estimates that 30% of the businesses will have integrated communications through an embedded API in the near future.

Other advantages of API voice call include; high scalability, highly configurable, and incredibly cost-effective. Voice calling APIs also enable routing calls globally to browsers, mobile applications, SIP domains, and phones.

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Truecaller for business | truecaller api | truecaller bot | Foanda

Truecaller Verified Business

Bypass spammers and fraud calls with Truecaller Brand Verified Caller ID  

Increase your call pickup rates by 52% with enhanced security

What is Truecaller Brand Caller ID solution?

According to the Global Spam Report published by truecaller for business, a staggering 93.5% of spam calls were from sales or telemarketing calls. The results are visible as India ranks as the 4th most spammed country in the world.

To protect customers from unwanted attacks by spammers and frauds, Fonada exclusively avails its premium Truecaller Verified Business Caller ID solution to businesses of any scale.

Why integrate Truecaller for business?

Make an impression

Shield your brand image from fraud attacks and signal your customers or new prospects about the validity of the call.

Comprehensive Analytics

Get access to rich data insights about listed numbers, call analytics, and spam reports to improve calling patterns for better customer engagement.

Increased Call Pickup Rates

With features like a green backdrop, verified badge, brand name, and logo, consumers are informed about the call authenticity, improving call pick-up rate up to 52%.

Key features of Truecaller Verification

Colored Backdrops

There are 3 different color schemes available – Red, Green, and Purple. Red indicates spam or fraud calls, green represents verified calls, and purple backdrop ensures priority calls.

Verified Badge

Allow seamless communication between your business and customers with a truecaller bot displayed on top of the caller ID screen.

Detailed Caller ID

Showcase your brand logo, green backdrop, verified badge, and call reason to provide positive reassurance to customers.

What is Verified Business Caller Identity?

Truecaller Verified Business Caller ID solution helps your business stand out from the pool of unverified business calls and projects it as a verified number. This happens with a verified badge being displayed on your audience’s smartphone screen beside your brand name, logo, and an industry tag. This builds brand trust among your customers and increases the chances of better response rates.

Can I have a personal number listed as a Verified Business Identity?

Personal numbers cannot be listed as a verified business identity. Only business numbers can be listed for Verfied Business Indentity.

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Sms verification api | sms verification service | sms verify api | FONADA

Install secure user verification with verification API

Validate transactions faster across the globe

 

Why integrate a verification portal?

Spammers and frauds are waiting around the corner to steal personal information and to resolve internet theft, verification API is integrated into different platforms to secure the transaction between businesses.

Add user verification to your web application, which supports codes sent

Via Voice

SMS

Email

Authentication Platforms

SMS

Verify user authentication with one-time passwords (OTP) using SMS service. Approve sender identification compliant with rules and guidelines.

Voice

Send Text-to-speech (TTS) code to users with the help of a voice note. It acts as a backup sms verification service API.

Whatsapp

Authenticate the user workflow with WhatsApp inclusion. This platform enables businesses to reach clients via SMS or Voice service.

Benefits of verification API

Authentication Channel

Validate users around the world with base URL integration and secure your transaction with expert help. Add username and password to enable two-factor authentications for HTTP validation. This web inclusion helps businesses to display an authentication portal on their website without tampering with the fabric of their website. 

Prevention against Malicious Penetration

With features like SMS verification API, phone number verification API, etc. businesses can initiate 2-factor authentication to minimize frauds intervention with extra layers of security.

Upscale to Global Standards

With minimized security threats, businesses can extend their reach to global corridors without experiencing hindrance with their operations.

Customizable Features

 

Elevate user experience with tailored sequences to other channels to generate and manage personal PINs.

 

How do I use SMS verification API?

SMS verification allows websites, apps, banks, and social networks to use identity verification API to evaluate a user.

After registering your username and password, enterprises will send an SMS verification code to your smartphone. By entering the received code, the user completes the login; this process is SMS verification.

SMS verification is referred to as SMS authentication, SMS-based two-factor authentication (2FA), or SMS one-time password (OTP). Add verification API code to any platform for seamless integration.

-          Provide your phone number to a business during the sign-up process.

-         Enter your username and password on the website or app, and it sends you a one-time SMS authentication code.

-          Type that code into the app or website to complete the login process.

-          After the login process, you can access the account for extended services.

How to verify SMS messages with an API?

Follow the steps given below for SMS verification API android:

-          a. Get an API key

Every company provides an API key to initiate the verification process. With an API key, an individual can get access to the technology.

-          b. Register for SMS API

The SMS service depends on the country the message is being sent. The country code determines how many credits you use per API call.

-          c. Create a registration form

Before implementing the API, let customers enter their contact details for correct communication. It is essential to create a good database.

-          d. d. Verify SMS with an API

Save the name, phone, code, and timestamp into a local database. The next step is using the SMS Verify API to send a code to the person's phone.

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Outbound call center software | automated outbound calls - Fonada

 Outbound calling solution

Increase agent productivity through automated dialing options 

Monitor and manage outbound calling performance easily

Connect Efficiently with Outbound Call Center Solution 

Outbound calling solution refers to the ability to reach hundreds or thousands of individuals via a call within a few seconds. To organize this massive campaign, one ought to record a voice message to play on all the directives without any delay.

Advantages of Fonada’s Outbound Calling

Analytics

As the software records each call, it then analysis the data to provide accurate insights and efficient means to improve support quality or conversion rates. 

Pre-recorded Response

With automated outbound calls messages, the sales team can select the appropriate response for customer queries.

Personalize

This technology helps in advancing customer satisfaction through customized IVR solutions. 

Features of Outbound Calling Solution

Interactive Voice Response (IVR)

After the integration of a customized IVR solution, enterprises have placed their faith in this dialer to place automated calls with a defined system menu to streamline information transfer.

 

Database Setup

With API integration, calls can be placed through a website or an application. The database is stored in CRM for detailed analysis. 

On Schedule

While operating the outbound calling software, a user can manage all the call destinations and schedule time for the call placement. 

What is an outbound call center solution?

Traditionally speaking, outbound contact center solutions were done by people via phone calls. Today, outbound call center solutions can be availed from cloud-based services.

An outbound call center is a group of agents making calls to clients or prospects on behalf of their business. An outbound call intends to make sales, raise revenue, or feedback. Businesses looking forward to enabling outbound calls for their business should keep these points in mind for better business proposals as mentioned below:

·         Initiate sales call or appointments via phone.

·         Get customer feedback by calling customers about product usage.

·         For renewals, outbound calls help to reach out to existing clients or potential customers.

·         Give personal assistance to customers for better customer engagement.

What is outbound call center software?

Since the inception of the outbound call center software in the mid-1900s, outbound call center services have evolved a lot in the past few decades. Now, these services are shifted to a cloud network for better visibility and reduced operational costs. Outbound call center helps marketers and sales force to maximize the campaign output by optimizing their call quality and agent performance.

Services such as automated or predictive dialers, or scheduled bulk outbound calls, allows businesses to attract new prospects. Constraints like call waiting, unanswered calls, etc. can hamper the productivity of the process, but with automated calling, businesses can connect with consumers via personalized filters to increase call pick up rate. This increases the operational efficiency of the system as well as agent productivity.

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calling API | voice call api | api calling | Fonada

Manage calls efficiently with voice calling API

Increase programmability for better performance

What is a Calling API?

Calling APIs is the development of clients’ applications submitting a request to an API, and the following API returns the requested information from the dedicated server or program, providing the data back to the user. Various APIs are available in the telecom industry such as phone call API, voice call API, android API calls, and more.

For example, if an app uses voice call API to call a targeted user, a user can utilize the API call to use the voice call feature.

Advantages of Fonada’s Calling API

Customize

We treat each client differently as to provide personalized service. Fonada’s android calling API can be diversified with greetings, premium services for long time consumers within an app or website.

Integrate

Add phone call API to make easy customer interaction from everywhere – website, mobile app or any other platform.

Synchronize

Fonada’s calling API allows you to forward call information, call data for CRM, and a platform for smooth transfers.

How to integrate API to your website? 

Locate the URI of the server

The first thing is to find out the Uniform Resource Identifier (URI) of the server whose data a user requested. This is the same as the home address, and without it, a user can’t initiate the process. To call android API calls or phone call API, URI is needed and it helps to locate the receiver address.

HTTP Integration 

After the first step, include the following basic request verbs:

01 GET - Returns a resource to the user.

02 POST - This command creates a new object

03 PUT – It edits the existing resource

04 DELETE – This terminates the specified object

Access Token or API Key Inclusion

It serves as a unique identifier to authenticate calls via an API. It used to accept or deny requests based on the client’s permission. This helps the user verify each request and record it for insights and other purposes.

Better Response

When the user initiates a request by a calling API, the receiver’s server replies accordingly to grant access to the targeted endpoint. This initiates better response within the server.

How does a calling API work?

Using a Voice Call API enables developers to build call logic that extends to users on any device, over any network, anywhere in the world. It also allows developers to add full VoIP functionality to apps to make and receive calls over the internet alone, without interfacing with the PSTN.

Voice APIs are also highly configurable, easily consumable, scalable, and incredibly cost-effective.

In a nutshell, a voice API enables an application to programmatically make, receive and manage calls without interfacing directly with the PSTN. You can also use a voice API to route voice calls globally to phones, browsers, SIP domains, and mobile applications.

What is meant by calling an API?

When an API call online is utilized, this utilization passes through the system's exterior through what is known as an endpoint. An endpoint is simply the edge of a system of data that contains a direction to other systems as to how to get what they need. It's kind of like a road with a large sign saying, "this is where you go to get this piece of information.

Endpoints are typically named by what they do. For example, in our library hypothetical, we might expect the endpoint to be named library search. This endpoint is one of many, but it carries out (at least in an API designed with best practices in mind) a singular function or set of related functions. The library search endpoint, for example, should contain everything a basic user would need to interact with to find something in the library, be it a book, author, or ISBN.

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ivr solutions | ivr outbound calls | ivr system - fonada

 Calls via Office IVR

Maximize your brand visibility with IVR solution

Why do you need an office IVR solution for your company?

Office IVR solution can be distinguished in two ways: Single and Multi-level. In a single-level office IVR solution, customers can religiously follow a single voice-based information renderer to reach the desired agent of inquiry.

Advantages of an Office IVR

CRM Integration

For a smoother workflow, office IVR solution allows inclusion of popular CRM services. 

Outbound Calls

Connect with your clients through automatic outbound calls to relay exclusive offers, customer support, and transactional messages.

Remote Teams

With flexible work flow, enterprises can manage their sales team through remote servers. 

Toll Free Number

Use virtual number to build brand identity and it offers free calling for the consumers.  

Key factors of Office IVR

Multi-Level IVR

Multi-level office IVR solution works on the principle of segmenting company dialer to multiple directives where they lead consumers to very specific departments of interest.

Brand visibility

Arrange large volume transactional outbound calls to announce, get feedback, and consumer engagement.

Number Masking

Protect agent privacy with the help of number masking solution, hiding the original number for safe transaction.

Live Panel

Organize your team performance with real-time-activity analysis, including agent progress, call history, and call insights.

What does the term IVR call mean?

Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. It then performs actions based on the input through the telephone keypad or their voice response. An office IVR call provides benefits such as independence from infrastructure, cost savings, self-service inquiry, data insights, and more.

The choices of the caller decide the actions of the IVR, it can provide information or, if the issue is more complex, route callers to a human agent who can better handle their needs. IVR routes incoming calls based on the selection made by the caller. It offers broadcasting services to send data like promos, alerts, product updates, etc. to potential clients or existing customers.

How can I get the best IVR blasting solution for my business?

An IVR call blast helps to trigger automated calls to an individual or to a group at a specified time. Businesses can customize these calls according to their strategy by adding consumer filtered information in the recorded message and personalized content in the call flow. Through all the recorded responses, a business can assess its shortcomings, thereby subjecting each call as an improvement parameter. Providers like Fonada, Exotel, MyOperator, Servetel, Ozonetel, etc. are some of the enterprises that offer the best IVR solutions to small scale as well as large enterprises.

Depending upon the call flow requirement, a business can choose its price model from a range of options. Individuals who are looking for the best IVR blasting solution can choose Fonada as their information broadcasting partner.

What are the benefits of the IVR system?

Since the inception of the automated calling system, Interactive Voice Response (IVR) has helped a lot of businesses to scale with great engagement and professional communication. There is a horde of benefits you can derive by integrating smart IVR system, and they are:

 IVR leads to enhanced customer experience. It increases first contact resolution (FCR) and removes the need for customers to call again.

It helps your enterprise to display a more professional image in the market.

Smart IVR solutions enhance agent performance and boost employee morale for better operations.

Be 24*7 available with automated messages and replies for a seamless workflow and customer query resolution.

Reduce manual errors to a minimum by integrating automatic services of IVR.

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ivr blasting | ivr call center solutions | office ivr | ivr blast - FONADA

 Calls via Office IVR

Maximize your brand visibility with IVR solution

Why do you need an office IVR solution for your company?

Office IVR solution can be distinguished in two ways: Single and Multi-level. In a single-level office IVR solution, customers can religiously follow a single voice-based information renderer to reach the desired agent of inquiry.

Advantages of an Office IVR

CRM Integration

For a smoother workflow, office IVR solution allows inclusion of popular CRM services. 

Outbound Calls

Connect with your clients through automatic outbound calls to relay exclusive offers, customer support, and transactional messages.

Remote Teams

With flexible work flow, enterprises can manage their sales team through remote servers. 

Toll Free Number

Use virtual number to build brand identity and it offers free calling for the consumers.  

Key factors of Office IVR

Multi-Level IVR

Multi-level office IVR solution works on the principle of segmenting company dialer to multiple directives where they lead consumers to very specific departments of interest.

Brand visibility

Arrange large volume transactional outbound calls to announce, get feedback, and consumer engagement.

Number Masking

Protect agent privacy with the help of number masking solution, hiding the original number for safe transaction.

Live Panel

Organize your team performance with real-time-activity analysis, including agent progress, call history, and call insights.

What does the term IVR call mean?

Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. It then performs actions based on the input through the telephone keypad or their voice response. An office IVR call provides benefits such as independence from infrastructure, cost savings, self-service inquiry, data insights, and more.

The choices of the caller decide the actions of the IVR, it can provide information or, if the issue is more complex, route callers to a human agent who can better handle their needs. IVR routes incoming calls based on the selection made by the caller. It offers broadcasting services to send data like promos, alerts, product updates, etc. to potential clients or existing customers.

How can I get the best IVR blasting solution for my business?

An IVR call blast helps to trigger automated calls to an individual or to a group at a specified time. Businesses can customize these calls according to their strategy by adding consumer filtered information in the recorded message and personalized content in the call flow. Through all the recorded responses, a business can assess its shortcomings, thereby subjecting each call as an improvement parameter. Providers like Fonada, Exotel, MyOperator, Servetel, Ozonetel, etc. are some of the enterprises that offer the best IVR solutions to small scale as well as large enterprises.

Depending upon the call flow requirement, a business can choose its price model from a range of options. Individuals who are looking for the best IVR blasting solution can choose Fonada as their information broadcasting partner.

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Fonada – Telecom Automation via Bulk Auto Calling Software

Maximize Your Brand Visibility via Our Information Broadcasting Tools

Send promotional offers, alerts, updates through SMS and Calls. Introducing safe call feature with Truecaller & Google Verified Calls.

Telecom Automation that helps you Grow

Fonada is your perfect customer acquisition partner from promotions, to user-authentications and transactions

Interactive Voice Response

Send automated and customized dialer options for clients to navigate accordingly. Record any message you want whether in your own voice or someone else’s.

Outbound Dialler

Send bulk SMS to a large scale audience to maximize the brand reach with multichannel dialling and retry mechanism.

Missed Call Platform

Inform effectively with registered dialer numbers as it disconnects after one ring.

Google Verified Calls

Integrate google authenticator to avoid spammers and fraud calls with Google Verified Calls.

Brand Promotion

Televate your brand promotions with strategised and synergised campaigns including products & services, brand visibility, ranking and subjected to government policies.

Businesses Growth

We nourish businesses, government enterprises, and NGO’s with our path paving business communication tools. generating many new leads for the sales team.

Customer Engagement

Integrate essential marketing platforms to enhance customer loyalty with surveys, polls, promotional offers, business feedback and much more.

Consumer Connect

Conduct massive outreach programs to promote and monitor the effect of the promotional campaign.

What is Fonada's telecom automation?

Starting in 2014, Fonada avails automated broadcasting solutions to its clients for brand promotion, customer engagement, and transactional information. Fonada's telecom automation helps businesses scale efficiently by boosting brand image, ROI, and future insights for better marketing strategies. With products like bulk SMS, IVR, OBD, click-to-call, number masking, and more, enterprises can rest assured to get unique solutions catered to their operational efficiency.

How does Fonada help your business scale?

Fonada, a leading contributor in the telecom automation industry, offers many broadcasting tools for businesses of all sizes. Fonada helps enterprises incorporate proficient products and services like IVR, OBD, Bulk SMS/Calls, google verified calls, Truecaller business caller ID solution, click-to-call, which offers substantial growth in business prospects and reduced operational costs.

Fonada's communication APIs provide wide-scale relevancy and technical support that can be integrated into a mobile application or web-based applications. We cater to industries, including the automotive sector, communication services, retail, education, financial services, publishing, travel, media and entertainment, logistics, e-commerce, and healthcare.

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Partnered With Truecaller | Truecaller for Business | Truecaller Bot - Fonada

 Truecaller collaboration with Fonada

Enhance brand reputation and call efficiency by adding trust and safety to your business communication with Truecaller Verified Business Caller ID

Businesses can now add a ‘Call Reason’ even before a user picks up the call

 

Stand out from the noise of unverified calls with Truecaller’s Verified Caller ID Solutions

On average, a person receives about 4-5 spam calls every day from fraud agents or brands without relevant product promotion. To resolve this issue, Fonada partnered with Truecaller for Business solutions to provide a safety in communication with Verified Caller ID displaying caller’s information and intent with the help of ‘Call Reason’ for a secure and meaningful connection.

Features of Truecaller’s Business Caller ID

Multi-platform Availability

Be it android or iOS, get verified calls with Truecaller business identification service.

Brand Name and logo

Displays verification badge to consumers for guaranteed brand assurance connection.

Call Reason

Let your consumers know the purpose of the call and improve their confidence through a relevant call reason.

Benefits of secure caller ID with Truecaller

Ensure trust and safety with verified badge

By enabling Verified Caller ID’s, we help brands to enhance their brand reputation with verified tags and green background for positive reassurance and authenticity of the caller

Add context with call reason

With the unique Call Reason feature, businesses can now convey their brand messages like account updates, payment notifications, promotions or discount alerts through a secure communication portal. This feature helps improve customer confidence by communicating the intent of the call even before it is picked up.

Priority Calling

This exclusive feature will allow businesses to mark time-sensitive, urgent calls as ‘Priority’. This feature will be particularly helpful for both users and businesses to avoid missing out on important reminders.

Analytical Insights

Get accurate insights based on dialing patterns, call pick-up rate, spam, and fraud report, user behavior, and more for better revenue generation.

What is Verified Business Caller Identity?

Truecaller bot Verified Business Caller ID solution helps your business stand out from the pool of unverified business calls and projects it as a verified number. This happens with a verified badge being displayed on your audience’s smartphone screen beside your brand name, logo, and an industry tag. This builds brand trust among your customers and increases the chances of better response rates.

What is the difference between verified and priority calls?

Priority calls are a subset feature of the Verified Caller ID, and it connects time-sensitive calls from businesses with an important message and purple badge. On the other hand, verified calls provide Truecaller identified businesses tag via green background and verified badge.

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