Manage calls efficiently with voice calling API
Increase programmability for better performance
What is a Calling API?
Calling APIs is
the development of clients’ applications submitting a request to an API, and
the following API returns the requested information from the dedicated server
or program, providing the data back to the user. Various APIs are available in
the telecom industry such as phone call API, voice call API, android API calls,
and more.
For example, if an app uses voice call API to call a targeted user, a user
can utilize the API call to use the voice call feature.
Advantages of Fonada’s Calling API
Customize
We treat each client
differently as to provide personalized service. Fonada’s android calling API
can be diversified with greetings, premium services for long time consumers
within an app or website.
Integrate
Add phone call API to make
easy customer interaction from everywhere – website, mobile app or any other
platform.
Synchronize
Fonada’s calling API allows
you to forward call information, call data for CRM, and a platform for smooth
transfers.
What is Cloud Calling?
The rising demand for cloud
telephony drives businesses to use VoIP networks, replacing traditional PTSN.
It serves as a flexible system that paves the way for effective business
communication, such as voice analysis through AI, customizable IVR solutions
and more.
Call Center Solutions switches from the conventional PBX telephone system to cloud environment to reduce the expense of an office.
How to integrate API to your website?
Locate the URI of the server
The first thing is to find out the Uniform Resource
Identifier (URI) of the server whose data a user requested. This is the same as
the home address, and without it, a user can’t initiate the process. To call android API calls or phone
call API, URI is needed and it helps to locate the receiver address.
HTTP Integration
After the first step, include the following basic request
verbs:
01 GET - Returns a resource to the user.
02 POST - This command creates a new object
03 PUT – It edits the existing resource
04 DELETE – This terminates the specified object
Access Token or API Key Inclusion
It serves as a unique identifier to authenticate calls via an API. It used
to accept or deny requests based on the client’s permission. This helps the
user verify each request and record it for insights and other purposes.
Better Response
When the user initiates a request by a calling API, the receiver’s server
replies accordingly to grant access to the targeted endpoint. This initiates
better response within the server.
Using a Voice Call API enables developers to build call
logic that extends to users on any device, over any network, anywhere in the
world. It also allows developers to add full VoIP functionality to apps to make
and receive calls over the internet alone, without interfacing with the PSTN.
Voice APIs are also highly configurable, easily consumable, scalable, and
incredibly cost-effective.
In a nutshell, a voice API enables an application to programmatically
make, receive and manage calls without interfacing directly with the PSTN. You
can also use a voice API to route voice calls globally to phones, browsers, SIP
domains, and mobile applications.
What is voice calling API?
Voice calling APIs are the tools that software developers
and engineers integrate into various internet applications to allow making and
receiving voice calls. They connect to the Public Switched Telephone Network
(PSTN) with an internet-based application. Therefore, calls can be made and
received from the application to a PSTN and vice versa.
Since the Voice calling API executes the telephony functionalities, the
software developer can design an engaging customer experience. IDC estimates
that 30% of the businesses will have integrated communications through an
embedded API in the near future.
Other advantages of API voice call include; high scalability, highly configurable, and incredibly cost-effective. Voice calling APIs also enable routing calls globally to browsers, mobile applications, SIP domains, and phones.
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