Thursday, 31 March 2022

Calling Apis | Android Api Calls | Phone Call Api | Voice Call Api - Fonada

Manage calls efficiently with voice calling API

Increase programmability for better performance

What is a Calling API?

Calling APIs is the development of clients’ applications submitting a request to an API, and the following API returns the requested information from the dedicated server or program, providing the data back to the user. Various APIs are available in the telecom industry such as phone call API, voice call API, android API calls, and more.

For example, if an app uses voice call API to call a targeted user, a user can utilize the API call to use the voice call feature.

Advantages of Fonada’s Calling API

Customize

We treat each client differently as to provide personalized service. Fonada’s android calling API can be diversified with greetings, premium services for long time consumers within an app or website.

Integrate

Add phone call API to make easy customer interaction from everywhere – website, mobile app or any other platform.

Synchronize

Fonada’s calling API allows you to forward call information, call data for CRM, and a platform for smooth transfers.

How to integrate API to your website? 

Locate the URI of the server

The first thing is to find out the Uniform Resource Identifier (URI) of the server whose data a user requested. This is the same as the home address, and without it, a user can’t initiate the process. To call android API calls or phone call API, URI is needed and it helps to locate the receiver address.

HTTP Integration 

After the first step, include the following basic request verbs:

01 GET - Returns a resource to the user.

02 POST - This command creates a new object

03 PUT – It edits the existing resource

04 DELETE – This terminates the specified 

Access Token or API Key Inclusion

It serves as a unique identifier to authenticate calls via an API. It used to accept or deny requests based on the client’s permission. This helps the user verify each request and record it for insights and other purposes.

Better Response

When the user initiates a request by a calling API, the receiver’s server replies accordingly to grant access to the targeted endpoint. This initiates better response within the server.

How does a calling API work?

Using a Voice Call API enables developers to build call logic that extends to users on any device, over any network, anywhere in the world. It also allows developers to add full VoIP functionality to apps to make and receive calls over the internet alone, without interfacing with the PSTN.

Voice APIs are also highly configurable, easily consumable, scalable, and incredibly cost-effective.

In a nutshell, a voice API enables an application to programmatically make, receive and manage calls without interfacing directly with the PSTN. You can also use a voice API to route voice calls globally to phones, browsers, SIP domains, and mobile applications.

What is meant by calling an API?

When an API call online is utilized, this utilization passes through the system's exterior through what is known as an endpoint. An endpoint is simply the edge of a system of data that contains a direction to other systems as to how to get what they need. It's kind of like a road with a large sign saying, "this is where you go to get this piece of information.

Endpoints are typically named by what they do. For example, in our library hypothetical, we might expect the endpoint to be named library search. This endpoint is one of many, but it carries out (at least in an API designed with best practices in mind) a singular function or set of related functions. The library search endpoint, for example, should contain everything a basic user would need to interact with to find something in the library, be it a book, author, or ISBN.

What are the benefits of implementing voice call API?

Let's split the two terminologies to understand their purpose better. To capture information online, users can click a button instantly to access the data. The process is smooth, and there are no lag times to achieve the same. This happens because behind the scenes there is an API that makes it possible.

API stands for an application programming language, and its main purpose is to make accessing anything simple and quick. So, how does a voice call API work? Audio APIs can be easily embedded into any application.

Benefits are listed below:

1.       Develop rather than build a new application from scratch.

2.       With easy customization, modify your voice calling API functionality.

3.       It helps to improve customer experience by enhancing communication.

4.       Businesses can save a lot of money by adding voice calling API.

What is voice calling API?

Voice calling APIs are the tools that software developers and engineers integrate into various internet applications to allow making and receiving voice calls. They connect to the Public Switched Telephone Network (PSTN) with an internet-based application. Therefore, calls can be made and received from the application to a PSTN and vice versa.

Since the Voice calling API executes the telephony functionalities, the software developer can design an engaging customer experience. IDC estimates that 30% of the businesses will have integrated communications through an embedded API in the near future.

Other advantages of API voice call include; high scalability, highly configurable, and incredibly cost-effective. Voice calling APIs also enable routing calls globally to browsers, mobile applications, SIP domains, and phones.

Monday, 28 March 2022

Voice call api | Calling Api | android call api | voice api – fonada

 Manage calls efficiently with voice calling API

 

Increase programmability for better performance

 

What is a Calling API?

Calling APIs is the development of clients’ applications submitting a request to an API, and the following API returns the requested information from the dedicated server or program, providing the data back to the user. Various APIs are available in the telecom industry such as phone call API, voice call API, android API calls, and more.

For example, if an app uses voice call API to call a targeted user, a user can utilize the API call to use the voice call feature.

Advantages of Fonada’s Calling API

Customize

We treat each client differently as to provide personalized service. Fonada’s android call API can be diversified with greetings, premium services for long time consumers within an app or website.

Integrate

Add phone call API to make easy customer interaction from everywhere – website, mobile app or any other platform.

Synchronize

Fonada’s calling API allows you to forward call information, call data for CRM, and a platform for smooth transfers.

How to integrate API to your website? 

Locate the URI of the server

The first thing is to find out the Uniform Resource Identifier (URI) of the server whose data a user requested. This is the same as the home address, and without it, a user can’t initiate the process. To call android API calls or phone call API, URI is needed and it helps to locate the receiver address.

HTTP Integration 

After the first step, include the following basic request verbs:

01 GET - Returns a resource to the user.

02 POST - This command creates a new object

03 PUT – It edits the existing resource

04 DELETE – This terminates the specified object

Access Token or API Key Inclusion

It serves as a unique identifier to authenticate calls via an API. It used to accept or deny requests based on the client’s permission. This helps the user verify each request and record it for insights and other purposes.

Better Response

When the user initiates a request by a calling API, the receiver’s server replies accordingly to grant access to the targeted endpoint. This initiates better response within the server.

 

Where the world is changing into digitalization, everything around us is moving up to its true capacity in every conceivable manner. With the improvement in innovation, the fonada based Voice call application has acquired a ton of ubiquity throughout the course of recent years.

 

These are the voice API that are appearing to be legit all through when it's about voice talk applications, with which one can frequently settle on and get decisions over the applications making the most steady achievement in business development and achievement.

This is the post which discusses the most well known voice APIs on the lookout, that has made the most impressive effect across everything. This has nearly empowered the

How does a calling API work?

Using a Voice Call API enables developers to build call logic that extends to users on any device, over any network, anywhere in the world. It also allows developers to add full VoIP functionality to apps to make and receive calls over the internet alone, without interfacing with the PSTN.

Voice APIs are also highly configurable, easily consumable, scalable, and incredibly cost-effective.

In a nutshell, a voice API enables an application to programmatically make, receive and manage calls without interfacing directly with the PSTN. You can also use a voice API to route voice calls globally to phones, browsers, SIP domains, and mobile applications.

What is voice calling API?

Voice calling APIs are the tools that software developers and engineers integrate into various internet applications to allow making and receiving voice calls. They connect to the Public Switched Telephone Network (PSTN) with an internet-based application. Therefore, calls can be made and received from the application to a PSTN and vice versa.

Since the Voice calling API executes the telephony functionalities, the software developer can design an engaging customer experience. IDC estimates that 30% of the businesses will have integrated communications through an embedded API in the near future.

Other advantages of API voice call include; high scalability, highly configurable, and incredibly cost-effective. Voice calling APIs also enable routing calls globally to browsers, mobile applications, SIP domains, and phones.

Friday, 25 March 2022

Outbound Calling Solution | Outbound Calls| Outbound Calling - fonada

Increase agent productivity through automated dialing options 

Monitor and manage outbound calling performance easily

Connect Efficiently with Outbound Call Center Solution 

Outbound calling solution refers to the ability to reach hundreds or thousands of individuals via a call within a few seconds. To organize this massive campaign, one ought to record a voice message to play on all the directives without any delay.

Advantages of Fonada’s Outbound Calling

Analytics

As the software records each call, it then analysis the data to provide accurate insights and efficient means to improve support quality or conversion rates. 

Pre-recorded Response

With automated messages, the sales team can select the appropriate response for customer queries.

Personalize

This technology helps in advancing customer satisfaction through customized IVR solutions. 


Outbound Calling Solution

 Features of Outbound Calling Solution

Interactive Voice Response (IVR)

After the integration of a customized IVR solution, enterprises have placed their faith in this dialer to place automated calls with a defined system menu to streamline information transfer. 

Database Setup

With API integration, calls can be placed through a website or an application. The database is stored in CRM for detailed analysis. 

On Schedule

While operating the outbound calling software, a user can manage all the call destinations and schedule time for the call placement. 

What are the benefits of outbound telemarketing?

In today's fast advancing technology, companies adopt various marketing techniques to upscale their business venture. Outbound telemarketing is one of the marketing techniques through which the sales force can achieve sales targets easily. Here are some of the benefits outbound telemarketing solutions provide:

  Generate leads: By initiating outbound calls, agents can warm up new prospects for the potential purchase of any product available.

 Test and measure strategies: With a customized panel built for outbound calls, businesses can test new marketing strategies and measure their performance for enhanced agent productivity.

What does outbound calling mean?

For businesses trying to develop a good customer support system, an outbound call allows seamless connection with their customer support agents or sales representatives. The calls are initiated to reach existing clients, new prospects, lead generation, and telemarketing. An agent either dials a number manually or starts automated outbound calling for easy connectivity and increased agent productivity.

For agents to perform well, a cold calling or warm calling script is given to them. This script is carefully curated with the help of analytics data to reduce errors in a sales pitch. Outbound calling helps enterprises enhance brand recall and maintain the current sales database.

Wednesday, 23 March 2022

Calling Apis | Android Api Calls | Voice Call Api - Fonada Apis

Manage calls efficiently with voice calling API

Increase programmability for better performance

What is a Calling API?

Calling APIs is the development of clients’ applications submitting a request to an API, and the following API returns the requested information from the dedicated server or program, providing the data back to the user. Various APIs are available in the telecom industry such as phone call API, voice call API, android API calls, and more.

For example, if an app uses voice call API to call a targeted user, a user can utilize the API call to use the voice call feature.

Advantages of Fonada’s Calling API

Customize

We treat each client differently as to provide personalized service. Fonada’s android calling API can be diversified with greetings, premium services for long time consumers within an app or website.

Integrate

Add phone call API to make easy customer interaction from everywhere – website, mobile app or any other platform.

Synchronize

Fonada’s calling API allows you to forward call information, call data for CRM, and a platform for smooth transfers.

How to integrate API to your website? 

Locate the URI of the server

The first thing is to find out the Uniform Resource Identifier (URI) of the server whose data a user requested. This is the same as the home address, and without it, a user can’t initiate the process. To call android API calls or phone call API, URI is needed, and it helps to locate the receiver address.

HTTP Integration 

After the first step, include the following basic request verbs:

01 GET - Returns a resource to the user.

02 POST - This command creates a new object

03 PUT – It edits the existing resource

04 DELETE – This terminates the specified object

Access Token or API Key Inclusion

It serves as a unique identifier to authenticate calls via an API. It used to accept or deny requests based on the client’s permission. This helps the user verify each request and record it for insights and other purposes.

Better Response

When the user initiates a request by a calling API, the receiver’s server replies accordingly to grant access to the targeted endpoint. This initiates better response within the server.

Various areas have various issues; when you recognize the issue it is not difficult to track down answers for itself and purchasing a voice call API or a video visit SDK will help in the customization of the application. You can adjust it as indicated by your necessities and that of your organizations. This will wipe out each of your concerns in one go. Joining of every one of your organizations and tweaking warnings will gigantically assist with the work process and productivity. That, yet this will likewise help in keeping your data secret and secure.

Late times have constrained us to figure out how to expertly speak with individuals across the globe inside the solace of our four dividers. On the off chance that there's a method for making this simpler and compelling. It is generally best to snatch it by the horns and ride it

What is voice calling API?

Voice calling APIs are the tools that software developers and engineers integrate into various internet applications to allow making and receiving voice calls. They connect to the Public Switched Telephone Network (PSTN) with an internet-based application. Therefore, calls can be made and received from the application to a PSTN and vice versa.

Since the Voice calling API executes the telephony functionalities, the software developer can design an engaging customer experience. IDC estimates that 30% of the businesses will have integrated communications through an embedded API in the near future.

Other advantages of API voice call include; high scalability, highly configurable, and incredibly cost-effective. Voice calling APIs also enable routing calls globally to browsers, mobile applications, SIP domains, and phones.

What are audio call API and use cases for audio call integration?

Audio call API or Voice calling APIs are the tools that software developers and engineers integrate into various internet applications to allow making and receiving voice calls. They connect to the Public Switched Telephone Network (PSTN) with an internet-based application. Therefore, calls can be made and received from the application to a PSTN and vice versa. According to Cloud Elements 2019 report, 55% of enterprises say API is crucial for their business strategy.

Commonly used cases of Voice API explore a diverse range of services, including call center or UCaaS platforms, office IVR, tracing calls, AI-based applications, voice verification, and omnichannel routing. With embedded collaboration in web applications or mobile applications, the audio call API benefits the business by improving customer experience, cost-cuts, customizing audio replies, and more.

 

Tuesday, 22 March 2022

Verification Api | Sms Verification Api | Phone Number Verification Api - fonada

Install secure user verification with verification API

Validate transactions faster across the globe

 

Why integrate a verification portal?

Spammers and frauds are waiting around the corner to steal personal information and to resolve internet theft, verification API is integrated into different platforms to secure the transaction between businesses.

Add user verification to your web application, which supports codes sent

Via Voice

SMS

Email

Authentication Platforms

SMS

Verify user authentication with one-time passwords (OTP) using SMS service. Approve sender identification compliant with rules and guidelines.

Voice

Send Text-to-speech (TTS) code to users with the help of a voice note. It acts as a backup for SMS verification API.

Whatsapp

Authenticate the user workflow with WhatsApp inclusion. This platform enables businesses to reach clients via SMS or Voice service.

Benefits of verification API

Authentication Channel

Validate users around the world with base URL integration and secure your transaction with expert help. Add username and password to enable two-factor authentications for HTTP validation. This web inclusion helps businesses to display an authentication portal on their website without tampering with the fabric of their website. 

Prevention against Malicious Penetration

With features like SMS verification API, phone number verification API, etc. businesses can initiate 2-factor authentication to minimize frauds intervention with extra layers of security.

Customizable Features

Elevate user experience with tailored sequences to other channels to generate and manage personal PINs.

1.       What is a good email verification API for signups?

An email validation API (also called email verification API) is a tool that automatically checks your mailing list for mistyped email addresses, domains (Gmail, Yahoo, Hotmail, etc.), or disposable email IDs to ensure deliverability.

An Email validation tool employs a verification procedure wherein the deliverability and validity of each email address in your list are verified for errors and inaccuracies. Such tools can instantaneously detect typos, spelling errors, and other unintentional mistakes in your email, so you have a chance of improving its quality before you send them. These tools can know if a given email address exists, notifying the latter.

Listed below are the Email Verification APIs:

mailbox layer API (Recommended)

1.       ZeroBounce

2.       DeBounce

3.       Email Checker

4.       Bouncer

5.       Hunter

6.       NeverBounce

7.       SendGrid Validation API

8.       XVerify

9.       Mailgun

 

2.       What is the best voice verification APIs that I can use?

Voice API is known as a tool that allows software developers to integrate calling features using an Application Programming Interface (API). Developers build a chat app with voice functionality and Voice APIs that let these apps make and receive phone calls acting as a bridge to PSTN (Public Switched Telephone Network).

APIs are considered to be the most simplified way to connect any infrastructure through cloud-native app development, wherein they also permit the developers to share their data with other external sources.

List of Top 10 Voice APIs Providers for Android, iOS, Website, and Web Apps

CONTUS MirrorFly Voice Call API

·         Plivo API

·         Vonage API

·         Twilio API

·         EnableX API

·         MessageBird API

·         Sinch API

·         Siri API

·         Google Cloud Speech API

·         Viber API

·         CALL API

Tuesday, 15 March 2022

Outbound Calling Solution | Outbound Dialer Software | Outbound Calling Software

Increase agent productivity through automated dialing options 


Monitor and manage outbound calling performance easily


Connect Efficiently with Outbound Call Center Solution 


Outbound calling solution refers to the ability to reach hundreds or thousands of individuals via a call within a few seconds. To organize this massive campaign, one ought to record a voice message to play on all the directives without any delay.


Advantages of Fonada’s Outbound Calling


Analytics


As the software records each call, it then analysis the data to provide accurate insights and efficient means to improve support quality or conversion rates. 


Pre-recorded Response


With automated messages, the sales team can select the appropriate response for customer queries.


Personalize


This technology helps in advancing customer satisfaction through customized IVR solutions. 


 Features of Outbound Calling Solution

 

Interactive Voice Response (IVR)

After the integration of a customized IVR solution, enterprises have placed their faith in this dialer to place automated calls with a defined system menu to streamline information transfer. 

Database Setup

With API integration, calls can be placed through a website or an application. The database is stored in CRM for detailed analysis. 

On Schedule

While operating the outbound dialer software, a user can manage all the call destinations and schedule time for the call placement. 

what does outbound calls mean?

For businesses trying to develop a good customer support system, an outbound call allows seamless connection with their customer support agents or sales representatives. The calls are initiated to reach existing clients, new prospects, lead generation, and telemarketing. An agent either dials a number manually or starts automated outbound calling for easy connectivity and increased agent productivity.

For agents to perform well, a cold calling or warm calling script is given to them. This script is carefully curated with the help of analytics data to reduce errors in a sales pitch. Outbound calling helps enterprises enhance brand recall and maintain the current sales database.

What is an outbound call center solution?

Traditionally speaking, outbound contact center solutions were done by people via phone calls. Today, outbound call center solutions can be availed from cloud-based services.

An outbound call center is a group of agents making calls to clients or prospects on behalf of their business. An outbound call intends to make sales, raise revenue, or feedback. Businesses looking forward to enabling outbound calls for their business should keep these points in mind for better business proposals as mentioned below:

Initiate sales call or appointments via phone.

1. Get customer feedback by calling customers about product usage.
2. For renewals, outbound calls help to reach out to existing clients or potential customers.
3. Give personal assistance to customers for better customer engagement.

Monday, 14 March 2022

Google Verified Calls | Google Phone Verified Calls | Google Voice Call - fonada

Build customer trust seamlessly and improve call answer rates with Google Verified Calls


Prevent frauds and spammers from contacting your customers with verified branding and a specific reason to call.


What are Google Verified Calls?


Organizations around the globe dial about a million calls to their consumers every day, but many customers don’t react to these calls because of an unknown extension. Calls from unverified sources induce stress in customers as the rise of spam calls has increased over the years.


With verified identity signals, trust is established between a business and its consumers by displaying the details of your business and the reason for calling. By showing your customers that your brand is a verified business in Google Verified Calls listing, your business gains legitimate advantages such as better call answer rates and enhanced customer engagement.

Advantages of Google Verified Calls


Call Answer Rates


With verified calls through google verified, customers know why someone is trying to contact them, and they can pick up the call if the reason for calling inclines with their interests.


Build Trust


Registered businesses can rest easy as Google promotes verified and authentic enterprises to help them build trust with their consumers.


Enhanced Security


Verify your calls with Google authenticator to prevent frauds and spammers from reaching your consumers.


Features of Google Phone Verified Calls


Brand Identity


By displaying a business name, logo, and verified badge on a customer’s Google phone app, a business can build a trustworthy name amongst the masses.


Purpose of Call


Every business that wants to use the google site verification api service has to enter a call purpose to initiate further calls to the customers.


Verification Badge


Each call filtered through the Google app either has a verification badge or has been listed as an unauthorized business. A verification symbol indicates google has been authenticated by Google.

 

What is a Google Verified call?


Google Verified Calls is Google's approach to intensifying guest ID so that you can rapidly let know if a guest is a real business or not. With this highlight now accessible, organizations can join to utilize Verified Calls which makes it workable for them to all the more likely illuminate you why they are calling.

 

Why should I get verified on Google?


Google is welcoming more individuals, organizations and associations that appear in Knowledge Panels to confirm their postings and "give legitimate criticism on the data and pictures introduced." Being checked permits proprietors to control specific components and information introduced in the Knowledge Panel.22

Fonada Partnered with Truecaller for Call Verification

Enhance brand reputation and call efficiency by adding trust and safety to your business communication with truecaller verification Business Caller ID

Businesses can now add a ‘Call Reason’ even before a user picks up the call

Stand out from the noise of unverified calls with Truecaller’s Verified Caller ID Solutions

On average, a person receives about 4-5 spam calls every day from fraud agents or brands without relevant product promotion. To resolve this issue, Fonda partnered with Truecaller for Business solutions to provide a safety in communication with Verified Caller ID displaying caller’s information and intent with the help of ‘Call Reason’ for a secure and meaningful connection.

Features of Truecaller’s Business Caller ID

Multi-platform Availability

Be it android or iOS, get verified calls with Truecaller business identification service.

Brand Name and logo

Displays verification badge to consumers for guaranteed brand assurance connection.

Call Reason

Let your consumers know the purpose of the call and improve their confidence through a relevant call reason.

Benefits of secure caller ID with Truecaller:

Ensure trust and safety with verified badge

By enabling Verified Caller ID’s, we help brands to enhance their brand reputation with verified tags and green background for positive reassurance and authenticity of the caller

Add context with call reason

With the unique Call Reason feature, businesses can now convey their brand messages like account updates, payment notifications, promotions or discount alerts through a secure communication portal.This feature helps improve customer confidence by communicating the intent of the call even before it is picked up.

Priority Calling

This exclusive feature will allow businesses to mark time-sensitive, urgent calls as ‘Priority’. This feature will be particularly helpful for both users and businesses to avoid missing out on important reminders.

Analytical Insights

Get accurate insights based on dialing patterns, call pick-up rate, spam, and fraud report, user behavior, and more for better revenue generation.

What is Verified Business Caller Identity?

Truecaller Verified Business Caller ID solution helps your business stand out from the pool of unverified business calls and projects it as a verified number. This happens with a verified badge being displayed on your audience’s smartphone screen beside your brand name, logo, and an industry tag. This builds brand trust among your customers and increases the chances of better response rates.

What is the difference between verified and priority calls?

Priority calls are a subset feature of the Verified Caller ID, and it connects time-sensitive calls from businesses with an important message and purple badge. On the other hand, verified calls provide truecaller verification badge tag via green background and verified badge.

Thursday, 10 March 2022

Toll Free Number Service Provider in Delhi/NCR - India | Fonada

Boost your brand sales through a toll free number

Let your customers reach you with no cost

What is a toll-free number?

A toll free number is a virtual number registered in the name of the organization, on which customers can call without paying the calling charges. All the incoming and outgoing charges are paid by the business providing such service. Various call extensions are available such as 1800 and 1860 for businesses to target potential or existing clients.

Advantages of a opting for a toll free number

Better Delivery Rates

With a toll-free number, a business can boost its call delivery rates, as well as brand identity.

Manage Sales Targets

Organizations can manage sales targets of the month with ease and supervise teams to perform well under pressure.

24*7 Customer Support

Whenever consumers need technical help, need to add a new feature, or need any help through a toll free number provider, you can always call the number, and the customer support team will answer with a solution.  

 How does a toll-free number help you with your business needs? 

Customer Interaction

Calling the customer support service is free for clients and businesses pay a nominal charge for the number.

Improve Sales

Vanity numbers such as 1800 are easy to identify by the users. It creates brand recall and free-to-connect dialer services for consumers. 

Brand Awareness: 

It allows flexible working culture within the organization due to its easy-to-use services.

 

Call Management:

A large set of calls can be managed through a single platform directed by a toll-free number.

Can I buy a toll-free number?

Yes, an individual or an enterprise can buy a toll-free number for their business. A toll-free number is a virtual number that acts as the company's go-to contact path. Be it a start-up, small-scale company, or large organization, a toll-free number helps your business scale. It encourages customers to connect with our agents to solve technical or personal issues regarding the products and services offered by the company.

Customers can contact them seamlessly without paying for the dialed call through a toll-free number. It also helps businesses to better their brand recall strategy by providing a definitive registered number such as 1800 number. At Fonada, we provide a live panel for users to monitor their call logs and the impact it ensued during a specific period.

Should I have a toll-free number for my business?

Buying a local number or a toll-free number remains a prominent dilemma for businesses for a registered number. Toll-free numbers are a handy and effective method for a business to promote the brand image on a nationwide scale. For established enterprises, toll-free number empowers a strong and authoritative presence in the market. But for small-scale industries and start-ups, a toll-free number, also known as vanity number, enhances the probability of getting recognized in the market as an emerging enterprise.

An array of benefits is available when you get a toll-free number for business and they are:

1.    Free calling service for customers.

2.    Create a nationwide brand image.

3.    Continue business activity from anywhere.

4.    A 24*7 customer support.

5.    Increased agent productivity.

Monday, 7 March 2022

How to make WhatsApp Business API - Fonada

Four Steps for WhatsApp Business API Integration

After 2014, when WhatsApp was taken over by Facebook, there is a trend among business users to make WhatsApp business API. WhatsApp offers convenient options to accomplish eCommerce goals as well as for customer care.

In some situations, you can achieve your business goals through WhatsApp API by yourself but sometimes the volumes of chats and contacts become too overwhelming. If there is such a case, you need to get in touch with a WhatsApp business API provider to achieve your business aims.

You can start the process of WhatsApp business API integration yourself to make it your business API. Here are some of the steps you require to follow in order to make WhatsApp business API.


Steps for WhatsApp Business Integration


Step 1: Go to Facebook Business Manager and Create Your Account


You require to set up a business account, verify it, and finally set up the billings and a number of other things. Since WhatsApp is owned by Facebook now, Facebook plays a vital role in this process.


It is actually the easiest step of this procedure. You are just required to fill a form and check your email. After that, you need to complete further instructions from the Facebook support team for verifying it.


Step 2: Verification of Business Client Account


In the next step, you need to begin the process of verifying your business in Business Manager. For this, you require to go to the security center, click Start Verification, enter your business details, select a phone number, confirm the details, get a verification code, and click submit.

After verification, add a contact number and a display name for your business profile at WhatsApp.


Step 3: WhatsApp Developer API Access


After authentication, you need to get a token. The service can be accessed only by users with a valid authentication token. Then, you can register, install and change your API settings. You can accomplish this process by using three ways, which include Web Business Tool Penal, Docker Compose, and Amazon Web Services.


Step 4: Key Pricing and Limit of WhatsApp API


You can respond to the queries of customers for free for up to 24 hours. After that, you are charged a fixed fee for every message. Go to Business Manager → “Settings” icon → Payments to check the invoices.


Step 5: Use Advanced Features of WhatsApp API


Eventually, you can also use the advanced features of WhatsApp API. There are a lot of features available, among which a few of them include:


  • Webhooks
  • Backup/Restore
  • Message Templates
  • Media

To Sum Up


After following the above-mentioned steps, you can get several benefits of marketing through WhatsApp API. You can acquire more by taking the assistance of the WhatsApp Business API provider, as stated above also.


When choosing a provider, you should consider suitability for any of the four purposes, which are financial services, eCommerce aim, telecom, and client care.


How can I get WhatsApp business API? –


Applying for a WhatsApp API account by and large includes four stages:


  1. 1.    Purchase or port a telephone number.
  2. 2.    Go through WhatsApp business API Commerce Policy and Display Name checks.
  3. 3.    Confirm Facebook Business and number, and acknowledge informing authorizations.
  4. 4.    Create an API Key to associate with a business programming.


What is WhatsApp API integration?


For medium and huge organizations, the WhatsApp business API integration drives your correspondence with clients everywhere, so you can interface with them on WhatsApp in a basic, secure, and dependable way.