Outbound Calling Solution | Outbound Calls| Outbound Calling - fonada

Increase agent productivity through automated dialing options 

Monitor and manage outbound calling performance easily

Connect Efficiently with Outbound Call Center Solution 

Outbound calling solution refers to the ability to reach hundreds or thousands of individuals via a call within a few seconds. To organize this massive campaign, one ought to record a voice message to play on all the directives without any delay.

Advantages of Fonada’s Outbound Calling

Analytics

As the software records each call, it then analysis the data to provide accurate insights and efficient means to improve support quality or conversion rates. 

Pre-recorded Response

With automated messages, the sales team can select the appropriate response for customer queries.

Personalize

This technology helps in advancing customer satisfaction through customized IVR solutions. 

Outbound Calling Solution

 Features of Outbound Calling Solution

Interactive Voice Response (IVR)

After the integration of a customized IVR solution, enterprises have placed their faith in this dialer to place automated calls with a defined system menu to streamline information transfer. 

Database Setup

With API integration, calls can be placed through a website or an application. The database is stored in CRM for detailed analysis. 

On Schedule

While operating the outbound calling software, a user can manage all the call destinations and schedule time for the call placement. 

What are the benefits of outbound telemarketing?

In today's fast advancing technology, companies adopt various marketing techniques to upscale their business venture. Outbound telemarketing is one of the marketing techniques through which the sales force can achieve sales targets easily. Here are some of the benefits outbound telemarketing solutions provide:

  Generate leads: By initiating outbound calls, agents can warm up new prospects for the potential purchase of any product available.

 Test and measure strategies: With a customized panel built for outbound calls, businesses can test new marketing strategies and measure their performance for enhanced agent productivity.

What does outbound calling mean?

For businesses trying to develop a good customer support system, an outbound call allows seamless connection with their customer support agents or sales representatives. The calls are initiated to reach existing clients, new prospects, lead generation, and telemarketing. An agent either dials a number manually or starts automated outbound calling for easy connectivity and increased agent productivity.

For agents to perform well, a cold calling or warm calling script is given to them. This script is carefully curated with the help of analytics data to reduce errors in a sales pitch. Outbound calling helps enterprises enhance brand recall and maintain the current sales database.